Nordstrom Rack Metro Pointe at South Coast at 901 South Coast Drive, Costa Mesa, California.

05/05/2018
I waited for this store to open this morning only be told by the cashier she would not take my Nordstrom Rack on line return? Can you believe that a Nordstrom employee refusing to extend customer service to a patron? Stated she would take it to the back at which point someone would get to it and process it with in a day or so!!!!!!!!!!!!!! Can you believe that FU!!!!!!!!!!!!!!!!!!!!!! Imagine walking into a Nordstrom's with a on line return and the sales person telling the patron that....Unbelievably bad customer service. Told me on line returns go to the back until they are processed in 24 hours or so then you get a e-mail, FU. Stated it's because of volume FU. I was the only one in line and I will never shop at The Rack South Coast Metro again nor will my family.FU